Who is behind Member Portal Studio
Member Portal Studio is a site of The Goodstack Company, a two-person implementation studio. Goodstack runs a few sites like this one, each about one kind of work. The same two people answer every inquiry.
David
David runs beLoved Health, a distribution company, and built the system it runs on, including the portals that outside companies log into to place orders and see their own history. The engineering behind a member signing in, seeing only what they are entitled to, and completing an action against a live record is the same work. He writes the code here and runs the pilots.
Vidur
Vidur is the co-founder of Goodstack and leads product and design. He designed the original Goodstack and ran the studio with David. On member portal work he owns what a member sees at renewal and what your staff sees in the exception queue, and he has experience with SOC 2 compliance, which matters as soon as a portal holds member records.
How we work
Vidur and David met over coffee in New Delhi nearly ten years ago and have shipped custom software together since. We start with a discovery call, map one workflow, and prove it with a small group of your people before anyone talks about replacing a system.
On this site the work is member portals: member entitlements, onboarding, renewals, member requests and the staff exceptions that do not fit the standard flow, connected to the system that already holds your member record.
The company
The Goodstack Company works from Portland and New Delhi. The main site is goodstack.co.
Related sites
Same company, same two people, different kinds of work.
- customportalstudio.com: customer, partner and staff portals when the buyer is not specifically a membership or association organization.
- customcrmstudio.com: a new CRM or a measured move off Salesforce or HubSpot, when the system of record itself needs to change.